Shipping policy
Shipping Policy
At Arab Hive, we are committed to delivering your orders quickly, safely, and efficiently across Saudi Arabia 🇸🇦
Order Processing
All orders are processed within 1–3 business days after order confirmation.
Orders are not processed or shipped on:
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Fridays
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Public holidays
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National holidays
Once your order has been shipped, you will receive a confirmation message with delivery details.
Shipping Coverage
We currently deliver across all major cities and regions in Saudi Arabia, including:
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Riyadh
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Jeddah
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Dammam
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مكة المكرمة
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Medina
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Khobar
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Tabuk
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Abha
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And surrounding areas
Estimated Delivery Time
Estimated delivery times may vary depending on your location:
| Location | Estimated Delivery |
|---|---|
| Major Cities | 2–5 Business Days |
| Remote Areas | 4–8 Business Days |
Please note:
Delivery times may be affected during peak seasons, sales periods, or public holidays.
Shipping Charges
Shipping fees may vary depending on:
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Delivery location
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Product size/weight
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Ongoing promotions
Free shipping may be available on selected products or limited-time offers.
Order Tracking
Once your order is shipped, tracking updates may be provided through our delivery partner.
If you need assistance tracking your order, contact us anytime:
Delayed or Lost Shipments
While we work closely with our delivery partners to ensure timely delivery, delays may occasionally occur due to:
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Weather conditions
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High shipping volume
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Courier service interruptions
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Incorrect shipping information
Arab Hive is not responsible for delays caused by third-party courier services.
If your order appears lost or significantly delayed, please contact our support team for assistance.
Incorrect Shipping Information
Customers are responsible for providing accurate shipping details during checkout.
Arab Hive is not responsible for:
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Failed deliveries due to incorrect addresses
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Delays caused by incomplete customer information
Please double-check your shipping information before placing your order.
Damaged Packages
If your package arrives damaged, please contact us within 48 hours of delivery with:
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Photos of the package
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Order number
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Description of the issue
We will review the case and provide an appropriate solution as quickly as possible.
Contact Us
If you have any questions regarding shipping or delivery, feel free to contact us:
📧 Email: masudkhanbd101997@gmail.com
Thank you for shopping with Arab Hive — bringing trending products to customers across Saudi Arabia with care and reliability.