Shipping policy

Shipping Policy

At Arab Hive, we are committed to delivering your orders quickly, safely, and efficiently across Saudi Arabia 🇸🇦

Order Processing

All orders are processed within 1–3 business days after order confirmation.

Orders are not processed or shipped on:

  • Fridays

  • Public holidays

  • National holidays

Once your order has been shipped, you will receive a confirmation message with delivery details.


Shipping Coverage

We currently deliver across all major cities and regions in Saudi Arabia, including:

  • Riyadh

  • Jeddah

  • Dammam

  • مكة المكرمة

  • Medina

  • Khobar

  • Tabuk

  • Abha

  • And surrounding areas


Estimated Delivery Time

Estimated delivery times may vary depending on your location:

Location Estimated Delivery
Major Cities 2–5 Business Days
Remote Areas 4–8 Business Days

Please note:
Delivery times may be affected during peak seasons, sales periods, or public holidays.


Shipping Charges

Shipping fees may vary depending on:

  • Delivery location

  • Product size/weight

  • Ongoing promotions

Free shipping may be available on selected products or limited-time offers.


Order Tracking

Once your order is shipped, tracking updates may be provided through our delivery partner.

If you need assistance tracking your order, contact us anytime:

📧 masudkhanbd101997@gmail.com


Delayed or Lost Shipments

While we work closely with our delivery partners to ensure timely delivery, delays may occasionally occur due to:

  • Weather conditions

  • High shipping volume

  • Courier service interruptions

  • Incorrect shipping information

Arab Hive is not responsible for delays caused by third-party courier services.

If your order appears lost or significantly delayed, please contact our support team for assistance.


Incorrect Shipping Information

Customers are responsible for providing accurate shipping details during checkout.

Arab Hive is not responsible for:

  • Failed deliveries due to incorrect addresses

  • Delays caused by incomplete customer information

Please double-check your shipping information before placing your order.


Damaged Packages

If your package arrives damaged, please contact us within 48 hours of delivery with:

  • Photos of the package

  • Order number

  • Description of the issue

We will review the case and provide an appropriate solution as quickly as possible.


Contact Us

If you have any questions regarding shipping or delivery, feel free to contact us:

📧 Email: masudkhanbd101997@gmail.com

Thank you for shopping with Arab Hive — bringing trending products to customers across Saudi Arabia with care and reliability.